Shipping Policy

THANK YOU SO MUCH FOR VISITING AND SHOPPING AT TWO HOUNDS!
Following are the terms and conditions of our shipping policy.

DOMESTIC SHIPPING POLICY

Shipment processing time

All orders of in stock items are processed within 1-2 business days. All orders of made to order items require an average of 2 business days to be made before being shipped.

Orders are not shipped or delivered on weekends or public holidays.

Shipping rates & delivery estimates

Most orders will be sent via Australia Post. Please note that they may experience delays due to the current climate.

Shipping charges for your order will be calculated and displayed at checkout.

Shipping method

Estimated delivery time

Shipment cost

Padded Envelope (No Tracking)

2-7 business days

$3

500g Satchel (With Tracking)

2-7 business days

$10

500g Satchel EXPRESS (With Tracking)

1-3 business days

$13

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

In the unfortunate event of any products being damaged or lost during shipping, please let us know as soon as possible so we can assist you in filing a claim with the shipping provider. Please save all packaging materials and damaged goods for evidence in filing the claim.

INTERNATIONAL SHIPPING POLICY

We currently do not ship worldwide.